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5x Increase in Online Learning Attendance: How Ekatra Achieved it with Wati

About Ekatra

Ekatra is a platform that helps teachers to educate students in places where internet data is limited or unavailable. They do this by using text (SMS & WhatsApp), audio, and video communication. Their goal is to make education accessible to everyone, regardless of their location or economic situation. The pandemic has highlighted the need for this type of solution. Initially, the platform was created to address their own needs, but they soon realized that it was a global issue, not just limited to India.

The Challenge

In India, many students struggled to study online during the pandemic due to a big gap in digital resources between urban and rural areas. Many students did not have access to laptops, computers, or fast internet connections. Ekatra wanted to make learning available to all students, regardless of where they lived or how much money they had.

Ekatra, a Unified Learning Platform, began using text (SMS & WhatsApp), audio, and video communication to deliver education to students where internet data is limited or unavailable. However, Ekatra faced several challenges while delivering education using these tools. They struggled with high costs, low engagement, and low attendance in online classes.

The Solution

Ekatra had trouble with online learning during the pandemic because students didn’t have fast internet or computers. To fix this, Ekatra used Wati, a tool that lets them send lessons, quizzes, and updates through WhatsApp. Wati’s automated messages, broadcasts, and chatbots helped Ekatra reach more students and keep them engaged. By using WhatsApp, Ekatra made education accessible to everyone, no matter where they lived or how much money they had.

Outcome

Here’s how Wati helped Ekatra achieve remarkable results:

Improvement in online class attendance

5000

Students attended online classes

80%

Students were reached through WhatsApp

Abheejit

Founder, Ekatra

Testimonial

As a non-profit, we wanted to reach several of our beneficiaries. WATI allows us to have multiple agents to respond to a large influx of queries in real time. We are able to design automated flows, provide key-word detection led flows and automate several tasks saving manual effort of our volunteers. All of this with no-coding knowledge required. The best part was the phenomenal support provided by the team in record times.

Conclusion

In conclusion, Ekatra’s shift to WhatsApp Business APIs and other digital solutions enabled them to increase attendance in online classes, make education accessible to all, and continue to provide learning opportunities to students during the pandemic. Wati’s features helped Ekatra to reach out to students and automate communication, making education accessible to all.