Emerald Jewels - Wati.io
Emerald Jewel Industry Streamlines Their Hiring Process with Wati Chatbots
About Emerald Jewel Industry India Limited
Emerald Jewel Industry India Limited, established by K Srinivasan in 1984, is one of Asia’s largest jewelry manufacturers. Emerald is proud of its committed workforce of 7000+ employees, 11 exclusive retail JewelOne showrooms in South India, and 500+ distributors across India & overseas. The company has design centers in Coimbatore, Mumbai, Delhi, and Kolkata. They’re one of the largest Display Centres set up in Coimbatore, India with over 1,00,000+ designs displayed for customers to see.
The Challenge
The company faced a significant challenge in its HR department: the high resource consumption in conducting physical assessment tests for recruitment, overseen by HR invigilators.
The Solution
To address this, Emerald Jewel Industry India Limited introduced the Wati Chatbot to conduct online assessment tests. This innovation streamlined the pre-interview process, allowing for the qualification of candidates remotely. They set a goal of 10 completed interviews per day, but with the new system, they managed to conduct up to 20 interviews daily.
Outcome
Here’s how Wati helped Emerald Jewel Industry India Limited:
Testimonial
Conclusion
Emerald Jewel Industry India Limited effectively used Wati’s chatbot technology to transform its recruitment process. This led to a significant reduction in the HR team’s workload, a higher quality of candidates for interviews, and improved efficiency in processing job applications. This change shows how the right technology can greatly improve business operations, especially in a growing company.