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Confirm Cash on Delivery (COD) orders using WhatsApp
Get your own customized templates
Add a WhatsApp Chat Button on your Shopify store
Send order shipment & delivery notifications
Send cart abandonment recovery messages, delivery & tracking updates on WhatsApp
Enable 24*7 sales & support with WhatsApp Chatbot & Team Inbox
Send bulk WhatsApp notifications & broadcast personalized marketing campaigns
Easy to track analytics of your account’s performance on the WATI dashboard
Provide support on your customer’s favorite app, and improve your CSAT scores.
Give your customers a better experience with personalized offers and messages that build a better rapport and repeat business.
Get an intelligent WhatsApp chatbot builder with pre-made ecommerce templates to automate sales & support.
Get all your customer-facing teams - Sales, Marketing & Customer success/Support together under the WATI WhatsApp engagement platform.
WATI is built to support growing businesses. A quick & simple drag-and-drop approach is all it takes.
Loop in an agent when required without losing the context of the conversation.
Integrate WhatsApp with your CRM, Google Sheets, etc. to ensure that you have a well-rounded customer experience.
WATI is hands down the best I have seen till date. I am in love with the Flow Builder and I love how fast they ship features that are not only immensely useful, but also very user friendly. Their support is amazing and their training videos on YouTube are super useful.
Great service from WATI. WATI is a great way of reaching those who matter to you. It's easy; template approval is quick, and inbox management with the business team is seamless.
We're sending automated notifications to customers. With these automation we don't have to manually send notifications to the users. WATI is super easy to use and integrate with existing flows.
We started to use WATI a few weeks ago, and today my customers are so thankful because our support team can help them very fast! The User interface is really productive and intuitive, the iOS/Android App works perfectly!
WATI allows us to have multiple agents to respond large influx of queries in real time. We are able to desing automated flows, provide key-word detection led flows and automate several tasks saving manual efforts.
I love the Template messages, Broadcast & Automation tools in WATI. Our customer satisfaction is higher because communications are now scalable.
Simple and direct to use without contacting Support hassle, Creating Template massages are Directly done through web app and no need to contact any one
WATI is the most advanced, yet user friendly whatsapp business CRM solution out there! I really like Broadcasting, flow builder& their mobile app.I can assign multiple agents to manage whatsapp conversations.
WATI is Cost Effective, with all major features and supportive team, the best Whatsapp API Solution Provider. Automation Chabot Feature- We love this. We recently conducted registrations where ~2000 students registered themselves automatically.
WATI is a comprehensive customer communication platform for WhatsApp. An official WhatsApp API partner, WATI enables sales, customer support and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, build chatbots with a no-code builder and manage customer queries with a single team inbox.
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