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Wati for Support
Turn WhatsApp into your #1 Support Channel with AI that scales effortlessly
Wati's AI support agent & automations are a force multiplier for service organization that are looking to automate the busywork, while keeping the human touch where it matters
12,000+ businesses trust Wati to scale support without scaling costs
Make Wati your #1 support channel -
Resolve & close up to 80% of your support queries automatically
Automate responses to FAQs & close queries faster without any manual intervention with Wati's AI-support agent & custom chatbot workflows
Our AI-support agent doesn’t just respond instantly—it understands intent, offers relevant answers, responds in a way that feels natural -- and closes tickets with zero manual intervention.
Knows your business – Fetches answers from FAQs, PDFs & Knowledgebase URLs
24*7 availability – Your round the clock agent that works & works but never complains!
Multilingual by design – Detects and responds in your customer’s language, even when you've trained it on one language only
Enhanced answers – Adds relevant documents, videos, knowledge base URLs etc. to give customers everything they need
Balancing AI with human touch
AI should enhance speed & efficiency of service organizations, not replace human connection.
AI auto-detects & intelligently routes complex queries to human agents
AI routes queries to relevant agents / teams on customer's request
Agents route queries manually to relevant teams / other agents
One dashboard to manage WhatsApp, Facebook & Instagram conversations
Get a consolidated view of your customer interactions on WhatsApp, Facebook and Instagram messages effortlessly from one unified inbox.
Stay organized with conversation filters. Assign chats to specific teams or members. Say goodbye to ignored inquiries and frustrated customers!
Improve response time with Welcome messages & Out-of-Office workflows
Get great features at a price that makes sense
Get great features at a price that makes sense
Get great features at a price that makes sense
Get great features at a price that makes sense
Recursos incríveis por um valor que cabe no seu bolso
Dapatkan fitur-fitur hebat dengan harga yang masuk akal
Obtén excelentes características a un precio razonable
以合理的价格获得出色的功能
獲得超值功能，價格合理
أفضل المزايا بسعرٍ تنافسي
Affordable pricing with zero setup fees.
Affordable pricing with zero setup fees
Affordable pricing with zero setup fees.
Affordable pricing with zero setup fees
Valores acessíveis e sem custos de implementação
Harga terjangkau tanpa biaya setup
Precios accesibles sin tarifas de configuración
价格实惠，无需设置费用
أسعار مناسبة
價格實惠，無設置費用
Pay-as-you-go plan
For Businesses who ONLY want to send bulk campaigns
Single User Plan
Pay ₹999 and get back ₹999 in credits (500 Messages: Valid for 3 months)
Flexible Top-Up: Add credits anytime
Self-service setup and support with docs, videos, and FAQs
Features: Includes complete analytics, Click to
WhatsApp ads, and a chatbot for bulk
campaigns
₹999
One time fee, no recurring subscription
-
Growth
Send WhatsApp messages to thousands of users in one click to improve reachmonth
Additional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕3 Users Included Additional Users @ $12/Month/UserDemoOfficial WhatsApp API
Blue Tick Verification & Assistance Broadcast multi-media messages 15K Marketing Broadcasts/monthManual message routing Shared Team Inbox for collaboration Basic choice-based Chatbots 1,000 Free Automation Triggers/month Basic campaign & inbox analytics WhatsApp Catalog Shopify automated messages$ 2 select Commerce/CRM integrations Email Support in English & Portuguese Instagram DM Integration New
Charged based on WATI rate card ✕ -
Pro
Set up automations, integrations and get powerful analytics to boost conversionmonth
Additional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕5 Users Included Additional Users @ $24/Month/UserEverything in Growth +
Smart Broadcast Retarget for all events Carousel templates to boost conversions Team/Operator based message routing Click tracking for URLs and analytics Whatsapp Lead Generation Forms CTWA automations and priority team inbox 2,000 Free Automation Triggers/month Advanced campaign & inbox analytics 250 Free AI Support Agent Responses/month WhatsApp Drip Campaigns 5 select integrations including Hubspot and Yotpo Limited Webhooks and API access Shopify: Sync key customer & order info$ Shopify: Support for 3rd party checkout pages like Shopflo, Gokwik$ WhatsApp Pay checkout in Catalog with
Razorpay and PayU Detailed team performance report Instagram DM Automations New -
Business
Unlock the full potential of WhatsApp with advanced workflows and expert supportmonth
Additional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕5 Users Included Additional Users @ $69/Month/UserEverything in Pro +
Dedicated Customer Success Manager Round-Robin chat assignment Attractive discounts on marketing conversations Phone number Masking for high privacy Measure Broadcast ROI
Auto-delete chat for org compliance
CTWA retargeting and conversion funnel for better conversion
5,000 Free Automation Triggers/month
Up to 5% discount on conversation pricing
1000 Free AI Support Agent Responses/month
Advanced granular level roles
Unlimited integrations including Salesforce, Twilio
Extensive Webhook & API access
Free Custom Domain
Whatsapp Pay APIs
24x7 Priority support
IP Whitelisting
$ - Requires purchase of
$4.99/month Shopify addon
$ - Requer a compra do
complemento do Shopify por $4.99/mês
$ - Requiere la compra del
complemento de Shopify por $4.99 al mes
-
Growth
Send WhatsApp messages to thousands of users in one click to improve reachmonth
Additional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕3 Users Included Additional Users @ $12/Month/UserDemoOfficial WhatsApp API
Blue Tick Verification & Assistance Broadcast multi-media messages 15K Marketing Broadcasts/monthManual message routing Shared Team Inbox for collaboration Basic choice-based Chatbots 1,000 Free Automation Triggers/month Basic campaign & inbox analytics WhatsApp Catalog Shopify automated messages$ 2 select Commerce/CRM integrations Email Support in English & Portuguese Instagram DM Integration New
Charged based on WATI rate card ✕ -
Pro
Set up automations, integrations and get powerful analytics to boost conversionmonth
Additional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕5 Users Included Additional Users @ $24/Month/UserEverything in Growth +
Smart Broadcast Retarget for all events Carousel templates to boost conversions Team/Operator based message routing Click tracking for URLs and analytics Whatsapp Lead Generation Forms CTWA automations and priority team inbox 2,000 Free Automation Triggers/month Advanced campaign & inbox analytics 250 Free AI Support Agent Responses/month WhatsApp Drip Campaigns 5 select integrations including Hubspot and Yotpo Limited Webhooks and API access Shopify: Sync key customer & order info$ Shopify: Support for 3rd party checkout pages like Shopflo, Gokwik$ Detailed team performance report Instagram DM Automations New -
Business
Unlock the full potential of WhatsApp with advanced workflows and expert supportmonth
Additional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕5 Users Included Additional Users @ $69/Month/UserEverything in Pro +
Dedicated Customer Success Manager Round-Robin chat assignment Attractive discounts on marketing conversations Phone number Masking for high privacy Measure Broadcast ROI
Auto-delete chat for org compliance
CTWA retargeting and conversion funnel for better conversion
5,000 Free Automation Triggers/month
Up to 5% discount on conversation pricing
1000 Free AI Support Agent Responses/month
Advanced granular level roles
Unlimited integrations including Salesforce, Twilio
Extensive Webhook & API access
Free Custom Domain
Whatsapp Pay APIs
24x7 Priority support
IP Whitelisting
$ - Requires purchase of
$4.99/month Shopify addon
$ - Requer a compra do
complemento do Shopify por $4.99/mês
$ - Requiere la compra del
complemento de Shopify por $4.99 al mes
-
Growth
Send WhatsApp messages to thousands of users in one click to improve reachmonth
Additional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕3 Users Included Additional Users @ $12/Month/UserDemoOfficial WhatsApp API
Blue Tick Verification & Assistance Broadcast multi-media messages 15K Marketing Broadcasts/monthManual message routing Shared Team Inbox for collaboration Basic choice-based Chatbots 1,000 Free Automation Triggers/month Basic campaign & inbox analytics WhatsApp Catalog Shopify automated messages$ 2 select Commerce/CRM integrations Email Support in English & Portuguese Instagram DM Integration New
Charged based on WATI rate card ✕
-
Pro
Set up automations, integrations and get powerful analytics to boost conversionmonth
Additional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕5 Users Included Additional Users @ $24/Month/UserEverything in Growth +
Smart Broadcast Retarget for all events Carousel templates to boost conversions Team/Operator based message routing Click tracking for URLs and analytics Whatsapp Lead Generation Forms CTWA automations and priority team inbox 2,000 Free Automation Triggers/month Advanced campaign & inbox analytics 250 Free AI Support Agent Responses/month WhatsApp Drip Campaigns 5 select integrations including Hubspot and Yotpo Limited Webhooks and API access Shopify: Sync key customer & order info$ Shopify: Support for 3rd party checkout pages like Shopflo, Gokwik$ WhatsApp Pay checkout in Catalog with
Razorpay and PayU Detailed team performance report Instagram DM Automations New
-
Business
Unlock the full potential of WhatsApp with advanced workflows and expert supportmonth
Additional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕5 Users Included Additional Users @ $69/Month/UserEverything in Pro +
Dedicated Customer Success Manager Round-Robin chat assignment Attractive discounts on marketing conversations Phone number Masking for high privacy Measure Broadcast ROI
Auto-delete chat for org compliance
CTWA retargeting and conversion funnel for better conversion
5,000 Free Automation Triggers/month
Up to 5% discount on conversation pricing
1000 Free AI Support Agent Responses/month
Advanced granular level roles
Unlimited integrations including Salesforce, Twilio
Extensive Webhook & API access
Free Custom Domain
Whatsapp Pay APIs
24x7 Priority support
IP Whitelisting
-
Growth
Send WhatsApp messages to thousands of users in one click to improve reachmonth
Additional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕3 Users Included Additional Users @ $12/Month/UserDemoOfficial WhatsApp API
Blue Tick Verification & Assistance Broadcast multi-media messages 15K Marketing Broadcasts/monthManual message routing Shared Team Inbox for collaboration Basic choice-based Chatbots 1,000 Free Automation Triggers/month Basic campaign & inbox analytics WhatsApp Catalog Shopify automated messages$ 2 select Commerce/CRM integrations Email Support in English & Portuguese Instagram DM Integration New
Charged based on WATI rate card ✕
-
Pro
Set up automations, integrations and get powerful analytics to boost conversionmonth
Additional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕5 Users Included Additional Users @ $24/Month/UserEverything in Growth +
Smart Broadcast Retarget for all events Carousel templates to boost conversions Team/Operator based message routing Click tracking for URLs and analytics Whatsapp Lead Generation Forms CTWA automations and priority team inbox 2,000 Free Automation Triggers/month Advanced campaign & inbox analytics 250 Free AI Support Agent Responses/month WhatsApp Drip Campaigns 5 select integrations including Hubspot and Yotpo Limited Webhooks and API access Shopify: Sync key customer & order info$ Shopify: Support for 3rd party checkout pages like Shopflo, Gokwik$ Detailed team performance report Instagram DM Automations New
-
Business
Unlock the full potential of WhatsApp with advanced workflows and expert supportmonth
Additional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕5 Users Included Additional Users @ $69/Month/UserEverything in Pro +
Dedicated Customer Success Manager Round-Robin chat assignment Attractive discounts on marketing conversations Phone number Masking for high privacy Measure Broadcast ROI
Auto-delete chat for org compliance
CTWA retargeting and conversion funnel for better conversion
5,000 Free Automation Triggers/month
Up to 5% discount on conversation pricing
1000 Free AI Support Agent Responses/month
Advanced granular level roles
Unlimited integrations including Salesforce, Twilio
Extensive Webhook & API access
Free Custom Domain
Whatsapp Pay APIs
24x7 Priority support
IP Whitelisting
$ - Requires purchase of $4.99/month Shopify addon
$ - Requer a compra do
complemento do Shopify por $4.99/mês
$ - Requiere la compra del
complemento de Shopify por $4.99 al mes
For Seamless Payments, please
ensure