WeChat Web: How to Use and Log in to WeChat Desktop Version?

Alex Chow 12/13/24

What is WeChat Web?

WeChat Web (also known as WeChat Desktop Version) is an app designed for Windows and Mac users, allowing them to use WeChat on a computer for seamless communication and management. It offers similar features to the mobile version but with the convenience of a larger screen and better multi-tasking functionality. It’s particularly ideal for those who need to use WeChat for work or extended communication sessions.

What Features Does WeChat Web Offer?

WeChat Web offers most of the features found in the mobile app, but with added benefits for desktop users. Here are the key features:

Personal Chat Features

Supports text, image, video, voice, and video calls just like the mobile version.
Allows for easier desktop operations, such as copy-pasting and quick replies.

Group Chat Features

Groups can accommodate up to 500 members, with easy QR code scanning or invitation links to join.
Admins can pin important messages to keep them visible and prevent them from being missed.

Moments (朋友圈)

Users can view and post on Moments, share articles, photos, and videos directly from the desktop version.
Ideal for businesses to promote brands and engage with their audience.

Search

Integrated WeChat search engine for quickly finding articles, public accounts, videos, and more.

WeChat Web vs Mobile Version: Key Differences

While the core features of WeChat Web and the mobile version are similar, there are a few distinctions:

Feature	Mobile Version	Mobile Version
Video Calls	Supports video calls but smaller screen can be limiting	Fully supported, ideal for longer video meetings
Moments	Full functionality	Limited to viewing and posting, fewer features
Notifications	Push notifications to mobile	Desktop-based notifications, suitable for multitasking

How to Log in to WeChat Web?

Logging in to WeChat Web is straightforward. Follow these steps:

Download WeChat Web: First, visit the official WeChat website to download the Windows or Mac version of the app.
Install and Launch: Once the app is installed, open WeChat Web on your computer.
Scan the QR Code: Open the WeChat mobile app, and scan the QR code shown on the desktop app to complete the login process.

Why Does WeChat Web Login Fail?

If you’re having trouble logging in, the issue could be due to one of the following reasons:

Mobile Version Not Logged In: Ensure that you are logged into the WeChat mobile app and that it is online.
Network Issues: Check if both your phone and computer have a stable internet connection.
Non-Official Version: Ensure you are using the official WeChat Web version and not a third-party app.

If these steps don’t resolve the issue, try restarting the app or reinstalling it.

How to Download the Enterprise WeChat Web Version?

Enterprise WeChat is designed for business users and offers enhanced team collaboration and enterprise management features. Here’s how to download it:

Go to the official Enterprise WeChat website and select the version suitable for your operating system (Windows or Mac).
Install and launch the app. Once logged in, you can start using it for enterprise communication.

FAQ

How to Contact WeChat Customer Service?

If you encounter issues or need assistance, go to Settings > Help & Feedback in the WeChat app to contact customer support. You can also visit the official WeChat website for additional support information.

What Browsers Are Supported by WeChat Web?

WeChat Web doesn’t require a browser for the desktop version; you need the WeChat Web app. For the WeChat Web browser version, the primary supported browsers include Google Chrome, Firefox, and Microsoft Edge.