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Wati Plans and Features Compared

q

Features

Select Plan

Users Included Conversation Pricing

WhatsApp & Wati Configuration
Official WhatsApp API WhatsApp Onboarding WhatsApp Green Tick Verification Assistance Website Chat Widget Meta Business Verification Assistance Custom Domain
Contact Management
Import and Export Contacts Contact Attributes Click-to-WhatsApp Ads (CTWA) Analytics
Team Inbox
Shared Inbox Assign to Agent Quick Replies Send Template Messages Mobile App Inbox Tag Chats Assign to Team Export Chats Trigger Flow from Chat Filter Chats Automatic chat assignment (Round-Robin)
Automations
Business Hours Default Actions Chatbots Keyword Actions & Attributes Rules Chatbot Sessions Keyword Based Chat Routing Webhook Support on Chatbots Google Sheets Integration on Chatbots Interconnected Chatbots
Marketing
Broadcasts Broadcast Scheduling Broadcast Sequences Catalog Templates Carousel Templates
Commerce
WhatsApp Catalog Order Management
Reporting
Broadcast History Team Inbox Dashboard Export Reports
Integrations
Google Sheets Zapier Pabbly Connect Shopify WooCommerce Zoho Hubspot Twilio SMS Fallback (Beta)
Accessibility & Security
Basic Roles Team Management Granular Roles Auto Deletion of Chats IP Whiltelisting Dedicated Hosting
APIs & Webhooks
Contact APIs Messaging APIs Chat Assignment and User APIs Webhooks API Rate Limit
Support
Support Documentation WhatsApp Bot Support Email Support WhatsApp Live Support Priority Support Dedicated Customer Success Manager Guided Onboarding Custom Onboarding and Setup
q

Growth

Select Plan

5 As per Wati rate card

Add-on

10 30 1000/month

5 teams

2 webhooks 30 calls/10 sec

24/5 24/5 Add-on Add-on
q

Pro

Select Plan

5 As per Wati rate card

Add-on

25 60 2000/month

20 teams

4 webhooks 60 calls/10 sec

24/7 24/7 Add-on Add-on
q

Business

Select Plan

5 5% discount on Wati rate card

50 300 5000/month

100 teams Annual Annual add-onn

20 webhooks 100 calls/10 sec

24/7 24/7 Add-on

q

Features

Select Plan

Users Included Conversation Pricing

WhatsApp & Wati Configuration
Official WhatsApp API WhatsApp Onboarding WhatsApp Green Tick Verification Assistance Website Chat Widget Meta Business Verification Assistance Custom Domain
Contact Management
Import and Export Contacts Contact Attributes Click-to-WhatsApp Ads (CTWA) Analytics
Team Inbox
Shared Inbox Assign to Agent Quick Replies Send Template Messages Mobile App Inbox Tag Chats Assign to Team Export Chats Trigger Flow from Chat Filter Chats Automatic chat assignment (Round-Robin)
Automations
Business Hours Default Actions Chatbots Keyword Actions & Attributes Rules Chatbot Sessions Keyword Based Chat Routing Webhook Support on Chatbots Google Sheets Integration on Chatbots Interconnected Chatbots
Marketing
Broadcasts Broadcast Scheduling Broadcast Sequences Catalog Templates Carousel Templates
Commerce
WhatsApp Catalog Order Management
Reporting
Broadcast History Team Inbox Dashboard Export Reports
Integrations
Google Sheets Zapier Pabbly Connect Shopify WooCommerce Zoho Hubspot Twilio SMS Fallback (Beta)
Accessibility & Security
Basic Roles Team Management Granular Roles Auto Deletion of Chats IP Whiltelisting Dedicated Hosting
APIs & Webhooks
Contact APIs Messaging APIs Chat Assignment and User APIs Webhooks API Rate Limit
Support
Support Documentation WhatsApp Bot Support Email Support WhatsApp Live Support Priority Support Dedicated Customer Success Manager Guided Onboarding Custom Onboarding and Setup
q

Growth

Select Plan

5 As per Wati rate card

Add-on

10 25 1000/month

5 teams

2 webhooks 30 calls/10 sec

24/5 24/5 Add-on Add-on

q

Features

Select Plan

Users Included Conversation Pricing

WhatsApp & Wati Configuration
Official WhatsApp API WhatsApp Onboarding WhatsApp Green Tick Verification Assistance Website Chat Widget Meta Business Verification Assistance Custom Domain
Contact Management
Import and Export Contacts Contact Attributes Click-to-WhatsApp Ads (CTWA) Analytics
Team Inbox
Shared Inbox Assign to Agent Quick Replies Send Template Messages Mobile App Inbox Tag Chats Assign to Team Export Chats Trigger Flow from Chat Filter Chats Automatic chat assignment (Round-Robin)
Automations
Business Hours Default Actions Chatbots Keyword Actions & Attributes Rules Chatbot Sessions Keyword Based Chat Routing Webhook Support on Chatbots Google Sheets Integration on Chatbots Interconnected Chatbots
Marketing
Broadcasts Broadcast Scheduling Broadcast Sequences Catalog Templates Carousel Templates
Commerce
WhatsApp Catalog Order Management
Reporting
Broadcast History Team Inbox Dashboard Export Reports
Integrations
Google Sheets Zapier Pabbly Connect Shopify WooCommerce Zoho Hubspot Twilio SMS Fallback (Beta)
Accessibility & Security
Basic Roles Team Management Granular Roles Auto Deletion of Chats IP Whiltelisting Dedicated Hosting
APIs & Webhooks
Contact APIs Messaging APIs Chat Assignment and User APIs Webhooks API Rate Limit
Support
Support Documentation WhatsApp Bot Support Email Support WhatsApp Live Support Priority Support Dedicated Customer Success Manager Guided Onboarding Custom Onboarding and Setup
q

Pro

Select Plan

5 As per Wati rate card

Add-on

25 50 2000/month

20 teams

4 webhooks 60 calls/10 sec

24/7 24/7 Add-on Add-on

q

Features

Select Plan

Users Included Conversation Pricing

WhatsApp & Wati Configuration
Official WhatsApp API WhatsApp Onboarding WhatsApp Green Tick Verification Assistance Website Chat Widget Meta Business Verification Assistance Custom Domain
Contact Management
Import and Export Contacts Contact Attributes Click-to-WhatsApp Ads (CTWA) Analytics
Team Inbox
Shared Inbox Assign to Agent Quick Replies Send Template Messages Mobile App Inbox Tag Chats Assign to Team Export Chats Trigger Flow from Chat Filter Chats Automatic chat assignment (Round-Robin)
Automations
Business Hours Default Actions Chatbots Keyword Actions & Attributes Rules Chatbot Sessions Keyword Based Chat Routing Webhook Support on Chatbots Google Sheets Integration on Chatbots Interconnected Chatbots
Marketing
Broadcasts Broadcast Scheduling Broadcast Sequences Catalog Templates Carousel Templates
Commerce
WhatsApp Catalog Order Management
Reporting
Broadcast History Team Inbox Dashboard Export Reports
Integrations
Google Sheets Zapier Pabbly Connect Shopify WooCommerce Zoho Hubspot Twilio SMS Fallback (Beta)
Accessibility & Security
Basic Roles Team Management Granular Roles Auto Deletion of Chats IP Whiltelisting Dedicated Hosting
APIs & Webhooks
Contact APIs Messaging APIs Chat Assignment and User APIs Webhooks API Rate Limit
Support
Support Documentation WhatsApp Bot Support Email Support WhatsApp Live Support Priority Support Dedicated Customer Success Manager Guided Onboarding Custom Onboarding and Setup
q

Business

Select Plan

5 5% discount on Wati rate card

50 250 5000/month

100 teams Annual Annual add-onn

20 webhooks 100 calls/10 sec

24/7 24/7 Add-on

Wati Plans and Features Compared

Features

Growth

Pro

Business

Features

Growth

Features

Pro

Features

Business