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الحلول
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Product
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المنتج
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Wati for Marketing
Wati for Support
Wati for Sales
eLearning
E-commerce
Marketing Agencies
Healthcare
No Code Chatbots
WhatsApp Business API
Instagram Automation
Click to WhatsApp ads
Campaigns
Team Inbox
WhatsApp Business Calling
Wati AI
Overview
Library
Agente de suporte de IA
Maximize Impact With Wati: Drive Sales, Boost Marketing, and Optimize
Support
Affordable pricing with zero setup fees.
Maximize Impact With Wati: Drive Sales, Boost Marketing, and Optimize
Support
Affordable pricing with zero setup fees.
Zero subscription, pay-as-you-go plan
For Businesses who ONLY want to send bulk campaigns
Cheapest plan if you send up to ~2,100 messages in 3 months.
*New * Sync your WhatsApp Business App with Wati to chat and send campaigns seamlessly, together.
Single User Plan
Pay ₹999 to get started & get ₹999 back as message credits
Use the ₹999 credits for sending out up to 500 messages
Top up credits as you need
Account validity: 3 months. Send messages regularly to extend validity.
Complete analytics for your bulk campaigns
Self-serve onboarding & support
₹999
One time fee, no recurring subscription
Up to ~25% off & free dedicated onboarding with annual subscription
Up to ~25% off & free dedicated onboarding with annual subscription
Up to ~25% off & free dedicated onboarding with annual subscription
Up to ~25% off & free dedicated onboarding with annual subscription
Até ~25% de desconto e integração dedicada gratuita na assinatura anual
Hasta un ~25% de descuento y onboarding dedicado gratuito con la suscripción anual
年付订阅可享最高约25%折扣，并提供免费专属上线服务
年度訂閱可享最高約25%折扣，並提供免費專屬上線服務
-
Growth
Send WhatsApp messages to thousands of users in one click to improve reachmonth billed annually
3 Users Included No additional usersAdditional charges apply for messages
Per message charges vary for marketing, utility & authentication. ✕DemoKey features
Zero-fee WhatsApp setup: Get Official WhatsApp API, Blue Tick Verification help Omnichannel inbox: WhatsApp Messages, WhatsApp Business Calling, FB, Instagram, QR code, widget, wa.me Standard promotions: Run multi-media campaigns, view open & read rates Acquire leads: Launch CTWA ads and capture leads on WhatsApp Team inbox staples: Assign, track, automate follow-ups, tag & report E-Commerce tools: WhatsApp Catalog, Shopify abandon cart & order templates 24x5 Email Support: in English and Portuguese, with basic SLA coverageUsage15k Broadcasts/month, Standard rates1,000 Free Automation triggers/month 2 select Commerce/CRM integrations 10k API calls/mon, No Webhooks 250 Free AI Co-pilot credits/mon
Charged based on WATI rate card ✕ -
Best ValuePro
Set up automations, integrations and get powerful analytics to boost conversionmonth billed annually
5 Users Included Additional Users @ $24/user/monthAdditional charges apply for messages
Per message charges vary for marketing, utility & authentication. ✕Everything in Growth, plus:
Auto-qualify leads: Advanced chatbots, forms, integrations & IG automation Boost conversion: Smart retargeting, Carousel template & Catalog pay options Optimize Campaigns: CTWA source tags, click tracking & engagement insights
AI Automation: Answer queries, collect information, send reminders & more
Advanced team inbox: Teams, auto routing, and operator reports
Drive Shopify sales: Campaign based on buyer data, Shopflo/Gokwik checkout
24x7 Email & Chat Support: Standard SLAs to support your operations
UsageUnlimited Broadcasts, Standard rates2,000 Free Automation triggers/month 5 integrations incl. Hubspot 200k API calls/mon, Limited Webhooks 500 Free AI Co-pilot credits/mon
Charged based on WATI rate card ✕ -
Business
Unlock the full potential of WhatsApp with advanced workflows and expert supportmonth billed annually
5 Users Included Additional Users @ $69/user/monthAdditional charges apply for messages
Per message charges vary for marketing, utility & authentication. ✕Everything in Pro, plus:
Scale effortlessly: Send 4k messages/min, get volume discounts & SMS fallback Beta
Official Google Partner: Asia's only Google Ads to WhatsApp Provider
Best-in-class ROI: Optimize CTWA ads, track conversion, use WhatsApp Pay API
Run teams smoothly: Multiple WhatsApp numbers & round-robin chat assignment
Dedicated Customer Success Manager for strategic recommendations
Enhance privacy & compliance: Phone number masking, Roles & IP Whitelisting
Priority 24x7 Email & Chat support, with access to paid TAM services
UsageUnlimited Broadcasts, Volume discounts5,000 Free Automation triggers/month Unlimited integrations incl. Salesforce 20M API calls/mon, Extensive Webhooks 1500 Free AI Co-pilot credits/mon Blitz add-on: Send 12k messages/min
Charged based on WATI rate card ✕
-
Growth
Send WhatsApp messages to thousands of users in one click to improve reachmonth billed monthly
3 Users Included No additional usersAdditional charges apply for messages
Per message charges vary for marketing, utility & authentication. ✕DemoKey features
Zero-fee WhatsApp setup: Get Official WhatsApp API, Blue Tick Verification help Omnichannel inbox: WhatsApp Messages, WhatsApp Business Calling, FB, Instagram, QR code, widget, wa.me Standard promotions: Run multi-media campaigns, view open & read rates Acquire leads: Launch CTWA ads and capture leads on WhatsApp Team inbox staples: Assign, track, automate follow-ups, tag & report E-Commerce tools: WhatsApp Catalog, Shopify abandon cart & order templates 24x5 Email Support: in English and Portuguese, with basic SLA coverageUsage15k Broadcasts/month, Standard rates1,000 Free Automation triggers/month 2 select Commerce/CRM integrations 10k API calls/mon, No Webhooks 250 Free AI Co-pilot credits/mon
Charged based on WATI rate card ✕ -
Best Value
Pro
Set up automations, integrations and get powerful analytics to boost conversionmonth billed monthly
5 Users Included Additional Users @ $24/user/monthAdditional charges apply for messages
Per message charges vary for marketing, utility & authentication. ✕Everything in Growth, plus:
Auto-qualify leads: Advanced chatbots, forms, integrations & IG automation Boost conversion: Smart retargeting, Carousel template & Catalog pay options Optimize Campaigns: CTWA source tags, click tracking & engagement insights AI Automation: Answer queries, collect information, send reminders & more
Advanced team inbox: Teams, auto routing, and operator reports
Drive Shopify sales: Campaign based on buyer data, Shopflo/Gokwik checkout
24x7 Email & Chat Support: Standard SLAs to support your operations
UsageUnlimited Broadcasts, Standard rates2,000 Free Automation triggers/month 5 integrations incl. Hubspot 200k API calls/mon, Limited Webhooks 500 Free AI Co-pilot credits/mon
Charged based on WATI rate card ✕ -
Business
Unlock the full potential of WhatsApp with advanced workflows and expert supportmonth billed monthly
5 Users Included Additional Users @ $69/user/monthAdditional charges apply for messages
Per message charges vary for marketing, utility & authentication. ✕Everything in Pro +
Scale effortlessly: Send 4k messages/min, get volume discounts & SMS fallback Beta Official Google Partner: Asia's only Google Ads to WhatsApp Provider
Best-in-class ROI: Optimize CTWA ads, track conversion, use WhatsApp Pay API
Run teams smoothly: Multiple WhatsApp numbers & round-robin chat assignment
Dedicated Customer Success Manager for strategic recommendations
Enhance privacy & compliance: Phone number masking, Roles & IP Whitelisting
Priority 24x7 Email & Chat support, with access to paid TAM services
UsageUnlimited Broadcasts, Volume discounts5,000 Free Automation triggers/month Unlimited integrations incl. Salesforce 20M API calls/mon, Extensive Webhooks 1500 Free AI Co-pilot credits/mon Blitz add-on: Send 12k messages/min
Charged based on WATI rate card ✕
-
Growth
Send WhatsApp messages to thousands of users in one click to improve reachmonth billed annually
3 Users Included No additional usersAdditional charges apply for messages
Per message charges vary for marketing, utility & authentication. ✕DemoKey features
Zero-fee WhatsApp setup: Get Official WhatsApp API, Blue Tick Verification help Omnichannel inbox: WhatsApp Messages, WhatsApp Business Calling, FB, Instagram, QR code, widget, wa.me Standard promotions: Run multi-media campaigns, view open & read rates Acquire leads: Launch CTWA ads and capture leads on WhatsApp Team inbox staples: Assign, track, automate follow-ups, tag & report E-Commerce tools: WhatsApp Catalog, Shopify abandon cart & order templates 24x5 Email Support: in English and Portuguese, with basic SLA coverageUsage15k Broadcasts/month, Standard rates1,000 Free Automation triggers/month 2 select Commerce/CRM integrations 10k API calls/mon, No Webhooks 250 Free AI Co-pilot credits/mon
Charged based on WATI rate card ✕
-
Best Value
Pro
Set up automations, integrations and get powerful analytics to boost conversionmonth billed annually
5 Users Included Additional Users @ $24/user/monthAdditional charges apply for messages
Per message charges vary for marketing, utility & authentication. ✕Everything in Growth, plus:
Auto-qualify leads: Advanced chatbots, forms, integrations & IG automation Boost conversion: Smart retargeting, Carousel template & Catalog pay options Optimize Campaigns: CTWA source tags, click tracking & engagement insights AI Automation: Answer queries, collect information, send reminders & more
Advanced team inbox: Teams, auto routing, and operator reports
Drive Shopify sales: Campaign based on buyer data, Shopflo/Gokwik checkout
24x7 Email & Chat Support: Standard SLAs to support your operations
UsageUnlimited Broadcasts, Standard rates2,000 Free Automation triggers/month 5 integrations incl. Hubspot 200k API calls/mon, Limited Webhooks 500 Free AI Co-pilot credits/mon
Charged based on WATI rate card ✕
-
Business
Unlock the full potential of WhatsApp with advanced workflows and expert supportmonth billed annually
5 Users Included Additional Users @ $69/user/monthAdditional charges apply for messages
Per message charges vary for marketing, utility & authentication. ✕Everything in Pro, plus:
Scale effortlessly: Send 4k messages/min, get volume discounts & SMS fallback Beta Official Google Partner: Asia's only Google Ads to WhatsApp Provider
Best-in-class ROI: Optimize CTWA ads, track conversion, use WhatsApp Pay API
Run teams smoothly: Multiple WhatsApp numbers & round-robin chat assignment
Dedicated Customer Success Manager for strategic recommendations
Enhance privacy & compliance: Phone number masking, Roles & IP Whitelisting
Priority 24x7 Email & Chat support, with access to paid TAM services
UsageUnlimited Broadcasts, Volume discounts5,000 Free Automation triggers/month Unlimited integrations incl. Salesforce 20M API calls/mon, Extensive Webhooks 1500 Free AI Co-pilot credits/mon Blitz add-on: Send 12k messages/min
Charged based on WATI rate card ✕
-
Growth
Send WhatsApp messages to thousands of users in one click to improve reachmonth billed monthly
3 Users Included No additional usersAdditional charges apply for messages
Per message charges vary for marketing, utility & authentication. ✕DemoKey features
Zero-fee WhatsApp setup: Get Official WhatsApp API, Blue Tick Verification help Omnichannel inbox: WhatsApp Messages, WhatsApp Business Calling, FB, Instagram, QR code, widget, wa.me Standard promotions: Run multi-media campaigns, view open & read rates Acquire leads: Launch CTWA ads and capture leads on WhatsApp Team inbox staples: Assign, track, automate follow-ups, tag & report E-Commerce tools: WhatsApp Catalog, Shopify abandon cart & order templates 24x5 Email Support: in English and Portuguese, with basic SLA coverageUsage15k Broadcasts/month, Standard rates1,000 Free Automation triggers/month 2 select Commerce/CRM integrations 10k API calls/mon, No Webhooks 250 Free AI Co-pilot credits/mon
Charged based on WATI rate card ✕
-
Best Value
Pro
Set up automations, integrations and get powerful analytics to boost conversionmonth billed monthly
5 Users Included Additional Users @ $24/user/monthAdditional charges apply for messages
Per message charges vary for marketing, utility & authentication. ✕Everything in Growth, plus:
Auto-qualify leads: Advanced chatbots, forms, integrations & IG automation Boost conversion: Smart retargeting, Carousel template & Catalog pay options Optimize Campaigns: CTWA source tags, click tracking & engagement insights AI Automation: Answer queries, collect information, send reminders & more
Advanced team inbox: Teams, auto routing, and operator reports
Drive Shopify sales: Campaign based on buyer data, Shopflo/Gokwik checkout
24x7 Email & Chat Support: Standard SLAs to support your operations
UsageUnlimited Broadcasts, Standard rates2,000 Free Automation triggers/month 5 integrations incl. Hubspot 200k API calls/mon, Limited Webhooks 500 Free AI Co-pilot credits/mon
Charged based on WATI rate card ✕
-
Business
Unlock the full potential of WhatsApp with advanced workflows and expert supportmonth billed monthly
5 Users Included Additional Users @ $69/user/monthAdditional charges apply for messages
Per message charges vary for marketing, utility & authentication. ✕Everything in Pro +
Scale effortlessly: Send 4k messages/min, get volume discounts & SMS fallback Beta Official Google Partner: Asia's only Google Ads to WhatsApp Provider
Best-in-class ROI: Optimize CTWA ads, track conversion, use WhatsApp Pay API
Run teams smoothly: Multiple WhatsApp numbers & round-robin chat assignment
Dedicated Customer Success Manager for strategic recommendations
Enhance privacy & compliance: Phone number masking, Roles & IP Whitelisting
Priority 24x7 Email & Chat support, with access to paid TAM services
UsageUnlimited Broadcasts, Volume discounts5,000 Free Automation triggers/month Unlimited integrations incl. Salesforce 20M API calls/mon, Extensive Webhooks 1500 Free AI Co-pilot credits/mon Blitz add-on: Send 12k messages/min
Charged based on WATI rate card ✕
For Seamless Payments, please
ensurePay-as-you-go plan
For Businesses who ONLY want to send bulk campaigns
₹999
One time fee, no recurring subscription
Pay Per Conversation, Not Per Message
Pay Per Conversation, Not Per Message
Pague por Conversa, Não por Mensagem
Bayar Per Percakapan, Bukan Per Pesan
Pago por conversación, no por mensaje
按对话支付，而不是按消息支付
Pay for what you need with WhatsApp conversation charges based on customer interactions. Fees per conversation vary by country, offering a flexible and tailored solution.
Pay for what you need with WhatsApp conversation charges based on customer interactions. Fees per conversation vary by country, offering a flexible and tailored solution.
Pague apenas pelo que realmente usa com as cobranças do WhatsApp baseadas nas interações com seus clientes. As tarifas por conversa variam de acordo com o país, proporcionando uma solução flexível e adaptada às suas necessidades.
Bayar sesuai dengan kebutuhan Anda dengan biaya percakapan WhatsApp berdasarkan interaksi pelanggan. Biaya per percakapan bervariasi berdasarkan negara, menawarkan solusi yang fleksibel dan disesuaikan.
Paga por lo que necesitas con los cargos de conversaciones de WhatsApp basados en las interacciones de los clientes. Las tarifas por conversación varían según el país, lo que ofrece una solución flexible y personalizada.
根据客户互动支付WhatsApp对话费用。每个对话的费用因国家而异，提供灵活和量身定制的解决方案
Pay Per Conversation, Not Per Message
Each conversation is a 24-hour window where you can send unlimited messages.
-
Service Conversation
If a user sends a message and the business replies to it, a conversation session is initiated and valid for 24 hours. -
Business-Initiated Conversation
If a business sends the first message, the conversation is initiated immediately and valid for 24 hours.
q
Pay for what you need with WhatsApp conversation charges based on customer interactions. Fees per conversation vary by country, offering a flexible and tailored solution.
All pricing plans include:
All pricing plans include:
Todos os nossos planos incluem:
Semua paket harga termasuk:
Todos los planes de precios incluyen:
所有定价计划都包括:
所有定价计划包含以下功能：
Optional Add-Ons
-
Custom Subdomain
$50/one-time
(companyname.wati.io) -
Shopify Integration
$4.99/month
q
Trusted by the fastest growing brands in rapidly developing economies
Dipercayai oleh jenama yang berkembang pesat dalam ekonomi yang berkembang pesat
เชื่อถือได้โดยแบรนด์ที่เติบโตเร็วที่สุดในเศรษฐกิจที่กำลังพัฒนาอย่างรวดเร็ว
Escolhida pelas empresas que mais crescem no mundo
Dipercayai oleh merek-merek dengan pertumbuhan tercepat di ekonomi yang berkembang dengan cepat
Confiado por las marcas de mayor crecimiento en economías de rápido desarrollo
موثوق به من قبل العلامات التجارية ذات النمو الأسرع في الاقتصادات النامية سريعًا
受到快速发展经济体中增长最快品牌的信任长最快品牌的信任
這些快速成長的品牌都信賴WATI
Frequently Asked Questions.
Can I use my existing WhatsApp number?
Yes, you can use an existing WhatsApp number. However, before onboarding, you must first delete the WhatsApp account linked to that number. If you wish to back up your WhatsApp text messages so that you can restore to Wati, you can use our Chat backup plugin
Is there a setup fee for using the WhatsApp API?
There is no setup fee associated with using the WhatsApp API.
What does WhatsApp conversational-based pricing mean if WhatsApp is free?
While regular WhatsApp usage is free, businesses using WhatsApp Business API to grow their business will incur charges for sending customer messages. WhatsApp conversation pricing depends on your customer's country code and your message template. Please check our article on conversational-based pricing for more details.
How can I determine my conversation usage cost?
You can use our conversation cost calculator to get an idea. All you have to do is input the approximate number of conversations that you expect to be initiated. Check out this article to know more about the different conversation categories.
What is a chatbot session? How can I obtain more sessions than my plan
allows?
Every time a chatbot you have set up in Wati is invoked for your customer, that counts as a chatbot session. Every plan comes with a certain number of chatbot sessions, beyond which you will have to respond to your customers manually. You can easily buy additional chatbot sessions from the product's ‘Your Plan’ page. Chatbot sessions can be bought every month, even if you are on an annual plan to accommodate seasonal traffic.
How can I upgrade or downgrade my plan?
You can upgrade your plan or move from a monthly plan to an annual one anytime from the 'Switch Plan' section of your Account Details. Your charges will be prorated based on the date of the change. Any downgrades will be effective only at the end of your current billing cycle. If you cannot change your plan or need our help determining which plan is right for you, please contact us at [email protected]
Do you have any cancellation fees?
No, Wati is a pay-as-you-go service, and we do not have any cancellation fees. You can cancel your plan at any time. However, we do not provide any refunds on payments made for your existing subscription or credits.
What types of payment do you accept?
We accept payments from all credit cards enabled for international online transactions. You can also pay through bank transfers if you choose an annual plan. Please reach out to [email protected] for more information.
Frequently Asked Questions.
Can I use my existing WhatsApp number?
Yes, you can use an existing WhatsApp number. However, before onboarding, you must first delete the WhatsApp account linked to that number. If you wish to back up your WhatsApp text messages so that you can restore to Wati, you can use our Chat backup plugin
Is there a setup fee for using the WhatsApp API?
There is no setup fee associated with using the WhatsApp API.
What does WhatsApp conversational-based pricing mean if WhatsApp is free?
While regular WhatsApp usage is free, businesses using WhatsApp Business API to grow their business will incur charges for sending customer messages. WhatsApp conversation pricing depends on your customer's country code and your message template. Please check our article on conversational-based pricing for more details.
How can I determine my conversation usage cost?
You can use our conversation cost calculator to get an idea. All you have to do is input the approximate number of conversations that you expect to be initiated. Check out this article to know more about the different conversation categories.
What is a chatbot session? How can I obtain more sessions than my plan
allows?
Every time a chatbot you have set up in Wati is invoked for your customer, that counts as a chatbot session. Every plan comes with a certain number of chatbot sessions, beyond which you will have to respond to your customers manually. You can easily buy additional chatbot sessions from the product's ‘Your Plan’ page. Chatbot sessions can be bought every month, even if you are on an annual plan to accommodate seasonal traffic.
How can I upgrade or downgrade my plan?
You can upgrade your plan or move from a monthly plan to an annual one anytime from the 'Switch Plan' section of your Account Details. Your charges will be prorated based on the date of the change. Any downgrades will be effective only at the end of your current billing cycle. If you cannot change your plan or need our help determining which plan is right for you, please contact us at [email protected]
Do you have any cancellation fees?
No, Wati is a pay-as-you-go service, and we do not have any cancellation fees. You can cancel your plan at any time. However, we do not provide any refunds on payments made for your existing subscription or credits.
What types of payment do you accept?
We accept payments from all credit cards enabled for international online transactions. You can also pay through bank transfers if you choose an annual plan. Please reach out to [email protected] for more information.
Frequently Asked Questions.
Can we switch from a monthly to an annual plan anytime?
Yes. You can easily switch from a monthly to an annual plan by sending us an email. The cost shall be pro-rated based on the date of change in the plan.
Can I cancel anytime?
Yes. You can cancel your plan anytime. Once you cancel, no further charges shall be applied to your account. However, there are no refunds if you cancel your plan in the middle of your subscription duration.
What are the payment methods?
You can pay using credit/debit cards (that support international purchases in USD)
How are the conversation costs charged?
You can recharge for credits, and the conversation costs are deducted from your credit balance. The credits never expire.
What is a node?
What are the steps involved in creating a fully functional Wati account?
To create a fully functional WATI account, you will need the following:,
A Facebook Business account
Phone
number
Business
verification documents
1. Business documents from your local government (link)
2. Address proof
3. Official company website
4. Business email (same domain as the website above)
What is a flow?
Flow is a customer journey you can build using our no-code flow builder. It is the best automation tool, and you can read more about it here.
Perguntas Frequentes
Posso usar meu número de WhatsApp já existente?
Sim, você pode usar seu número atual do WhatsApp. Contudo, para começar, é necessário desvincular a conta do WhatsApp associada a esse número. Se quiser fazer um backup das mensagens para depois restaurá-las no Wati, você pode utilizar nossa ferramenta de backup de conversas.
Existe uma taxa de configuração para usar a API do WhatsApp?
Não, não cobramos taxa de configuração para usar a API do WhatsApp.
Por que o preço é baseado em conversas no WhatsApp se ele é gratuito?
Embora o WhatsApp convencional seja grátis, empresas que utilizam a API do WhatsApp Business para ampliar seus negócios terão custos ao enviar mensagens para os clientes. O preço por conversação varia conforme o país do cliente e o tipo de mensagem. Veja nosso artigo sobre tarifas por conversação para mais informações.
Como posso calcular o custo das conversas?
Você pode estimar usando nossa calculadora de custos de conversação. Basta informar a quantidade estimada de conversas que planeja iniciar. Veja este artigo para entender melhor as categorias de conversas.
O que é uma sessão de chatbot? E se eu precisar de mais sessões do que meu plano
oferece?
Uma sessão de chatbot ocorre sempre que um chatbot configurado no Wati é ativado para seu cliente. Cada plano tem um limite de sessões. Se ultrapassar, será necessário atender seus clientes manualmente. Mas você pode comprar sessões adicionais na seção "Seu Plano". Essas sessões extras podem ser adquiridas mensalmente, mesmo que esteja em um contrato anual, considerando demandas sazonais.
Como faço para mudar meu plano?
É possível alterar seu plano ou mudar de mensal para anual a qualquer momento na seção "Alterar Plano" em Detalhes da Conta. As cobranças serão ajustadas proporcionalmente. Qualquer diminuição só ocorrerá no fim do seu ciclo atual de faturamento. Caso tenha dúvidas ou problemas para alterar, contate-nos em [email protected]
Vocês cobram alguma taxa ao cancelar?
Não, a Wati funciona no sistema pay-as-you-go (pague pelo que usar), e não aplicamos taxas de cancelamento. Você pode encerrar seu plano quando quiser. Contudo, não oferecemos reembolso por valores já pagos ou créditos.
Quais formas de pagamento são aceitas?
Recebemos pagamentos de todos os cartões de crédito válidos para transações internacionais online. Também é possível pagar via transferência bancária se optar por um plano anual. Mais informações? [email protected]
Pertanyaan yang Sering Diajukan
Apakah saya dapat menggunakan nomor WhatsApp yang sudah ada?
Ya, Anda dapat menggunakan nomor WhatsApp yang sudah ada. Namun, sebelum memulai, Anda harus terlebih dahulu menghapus akun WhatsApp yang terhubung dengan nomor tersebut. Jika Anda ingin mencadangkan pesan teks WhatsApp Anda agar dapat dipulihkan di Wati, Anda dapat menggunakan plugin pencadangan percakapan kami.
Apakah ada biaya setup untuk menggunakan WhatsApp API?
Tidak, tidak ada biaya setup yang terkait dengan penggunaan WhatsApp API.
Apa yang dimaksud dengan harga berdasarkan percakapan pada WhatsApp jika WhatsApp
gratis?
Meskipun penggunaan WhatsApp biasa gratis, bisnis yang menggunakan WhatsApp Business API untuk mengembangkan bisnis mereka akan dikenakan biaya untuk mengirim pesan kepada pelanggan. Harga percakapan WhatsApp bergantung pada kode negara pelanggan Anda dan templat pesan Anda. Silakan periksa artikel kami tentang harga berdasarkan percakapan untuk lebih banyak informasi.
Bagaimana saya bisa menentukan biaya penggunaan percakapan saya?
Anda dapat menggunakan kalkulator biaya percakapan kami untuk mendapatkan gambaran. Yang harus Anda lakukan adalah memasukkan perkiraan jumlah percakapan yang Anda harapkan dimulai. Lihat artikel ini untuk mengetahui lebih lanjut tentang berbagai kategori percakapan.
Apa itu sesi chatbot? Bagaimana saya bisa mendapatkan lebih banyak sesi daripada
yang diizinkan oleh rencana saya?
Setiap kali chatbot yang Anda atur di Wati dipanggil untuk pelanggan Anda, itu dihitung sebagai sesi chatbot. Setiap rencana dilengkapi dengan sejumlah sesi chatbot tertentu, di luar jumlah tersebut Anda harus menanggapi pelanggan Anda secara manual. Anda dapat dengan mudah membeli sesi chatbot tambahan dari halaman 'Rencana Anda' produk. Sesi chatbot dapat dibeli setiap bulan, bahkan jika Anda berlangganan rencana tahunan untuk menyesuaikan dengan lalu lintas musiman.
Bagaimana cara meng-upgrade atau meng-downgrade rencana saya?
Anda dapat meng-upgrade rencana atau beralih dari rencana bulanan ke rencana tahunan kapan saja dari bagian 'Ganti Rencana' di Rincian Akun Anda. Biaya Anda akan dihitung berdasarkan prorata dari tanggal perubahan. Perubahan ke rencana yang lebih rendah hanya akan efektif pada akhir siklus penagihan Anda yang saat ini. Jika Anda tidak dapat mengubah rencana Anda atau membutuhkan bantuan kami dalam menentukan rencana yang tepat untuk Anda, silakan hubungi kami di [email protected]
Apakah ada biaya pembatalan?
Tidak, Wati adalah layanan berbasis pembayaran sesuai penggunaan, dan kami tidak memiliki biaya pembatalan. Anda dapat membatalkan rencana Anda kapan saja. Namun, kami tidak memberikan pengembalian uang atas pembayaran yang telah dilakukan untuk langganan atau kredit yang sudah ada.
Jenis pembayaran apa yang Anda terima?
Kami menerima pembayaran dari semua kartu kredit yang diaktifkan untuk transaksi online internasional. Anda juga dapat membayar melalui transfer bank jika Anda memilih rencana tahunan. Silakan hubungi kami di [email protected]
Preguntas Frecuentes
¿Puedo usar mi número de WhatsApp actual??
Sí, puedes utilizar un número de WhatsApp existente. Sin embargo, antes de comenzar, primero debes eliminar la cuenta de WhatsApp vinculada a ese número. Si desea hacer una copia de seguridad de los mensajes de texto de WhatsApp para poder restaurarlos en Wati, puede utilizar nuestro plugin de backup de chat.
¿Existe una tarifa de instalación para utilizar la API de WhatsApp?
No, no hay ninguna tarifa de instalación asociada con el uso de la API de WhatsApp.
¿Qué significa el precio basado en conversaciones de WhatsApp si WhatsApp es
gratis?
Aunque el uso regular de WhatsApp es gratuito, las empresas que utilizan la API de WhatsApp Business para hacer crecer su negocio incurrirán en cargos al enviar mensajes a los clientes. El precio basado en conversaciones de WhatsApp depende del código de país del cliente y del modelo de mensaje utilizado Consulte nuestro artículo sobre precios basado en conversaciones para obtener más detalles
¿Cómo puedo determinar el costo de usar conversaciones?
Puedes utilizar nuestra calculadora de costes de conversación para hacerte una idea Todo lo que necesitas hacer es ingresar la cantidad aproximada de conversaciones que esperas iniciar. Consulte este artículo para obtener más información sobre las diferentes categorías de conversación
¿Qué es una sesión de chatbot? ¿Cómo puedo obtener más sesiones de las que permite
mi plan?
Cada vez que se activa un chatbot configurado en Wati para su cliente, esto cuenta como una sesión de chatbot. Cada plan viene con una cantidad específica de sesiones de chatbot, más allá de las cuales tendrás que responder manualmente a tus clientes. Puede comprar fácilmente sesiones de chatbot adicionales en la página "Su plan" del producto. Las sesiones de chatbot se pueden comprar todos los meses, incluso si tiene un plan anual para adaptarse al tráfico estacional.
¿Cómo puedo actualizar o degradar mi plan?
Puede actualizar su plan o cambiar de un plan mensual a un plan anual en cualquier momento en la sección "Cambiar plan" de los Detalles de su cuenta. Sus cargos serán proporcionales a la fecha de mudanza. Cualquier degradación solo entrará en vigor al final de su ciclo de facturación actual. Si no puede cambiar su plan o necesita ayuda para determinar qué plan es el adecuado para usted, comuníquese con nosotros al [email protected]
¿Tiene algún costo de cancelación?
No, Wati es un servicio de pago por uso y no cobramos ningún cargo por cancelación. Puedes cancelar tu plan en cualquier momento. Sin embargo, no ofrecemos reembolsos por los pagos realizados para su suscripción o créditos existentes
¿Qué tipos de pago se aceptan?
Aceptamos pagos con todas las tarjetas de crédito habilitadas para transacciones internacionales en línea. También puedes pagar mediante transferencias bancarias si eliges un plan anual. Para obtener más información, póngase en contacto con nosotros en [email protected]
常见问题
我可以使用现有的WhatsApp号码吗？
是的，您可以使用现有的WhatsApp号码。但是，在注册之前，您必须先删除与该号码相关联的WhatsApp账户。如果您希望备份WhatsApp短信以便在Wati上恢复， 您可以使用我们的聊天备份插件。
使用WhatsApp API是否有设置费用？
使用WhatsApp API没有设置费用。
如果WhatsApp是免费的，WhatsApp基于对话的定价是什么意思？
尽管普通的WhatsApp使用是免费的，但使用WhatsApp Business API来发展业务的企业将需要支付发送客户消息的费用。WhatsApp对话的定价取决于您的客户的国家代码和您的消息模板 请查看我们关于基于对话的定价的文章以获取更多详细信息。
如何确定我的对话使用成本？
您可以使用我们的对话成本计算器来了解一个大致的概念。 您只需输入您预期启动的对话数量即可。 请查阅我们的文章以了解更多关于不同对话类别的信息。
什么是聊天机器人会话？如何获得比计划允许的更多会话？
每当您在Wati中设置的聊天机器人为您的客户提供服务时，这被视为一次聊天机器人会话。每个计划都附带一定数量的聊天机器人会话，超过这个数量，您将需要手动回复客户。您可以从产品的“您的计划”页面轻松购买额外的聊天机器人会话。聊天机器人会话可以每月购买，即使您是年度计划，以适应季节性流量。
如何升级或降级我的计划？
您可以随时从“切换计划”部分将您的计划升级或从月度计划更改为年度计划。您的费用将根据更改日期进行按比例计算。任何降级将仅在当前计费周期结束时生效。如果您无法更改您的计划或需要我们帮助确定适合您的计划，请通过 [email protected]与我们联系。
是否有任何取消费用？
不，Wati是按使用付费的服务，我们不收取任何取消费用。您可以随时取消您的计划。然而，对于您现有的订阅或信用额度所支付的款项，我们不提供任何退款
我们接受哪些付款方式？
我们接受所有支持国际在线交易的信用卡付款。如果您选择年度计划，您也可以通过银行转账付款。请通过 [email protected]联系我们以获取更多信息。
Over 16,000 customers
Over 16,000 customers
Mais de 16.000 clientes satisfeitos
Lebih dari 16.000 Pelanggan
Más de 16000 clientes
16000多家客户
超過16,000名客戶
What some of our 16,000+ customers across 180+ countries think of Wati.
What some of our 16,000+ customers across 180+ countries think of Wati.
Confira o que alguns dos nossos mais de 8.000 clientes, distribuídos por 180 países, têm a dizer sobre a Wati.
Pendapat sebagian dari lebih 16.000 pelanggan kami di 180 negara tentang Wati.
Descubra algumas opiniões dos nossos mais de 16.000 clientes em 180 países sobre a Wati.
来自180个国家/地区的16000多家客户对WATI的肯定。
我司與來自180個國家/地區 的16,000 多名客戶合作，看看他們如何評價 Wati。
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“Highly customisable and friendly”
We work in the hotel business, so keeping in touch with people travelling is very easy using WhatsApp. Wati help us to have multiple people answering guests. It also allows us to automate basic replies such as the address
Eduardo Zeballos
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Marketing Manager, Hotel Rosario“Highly customisable and friendly”
We work in the hotel business, so keeping in touch with people travelling is very easy using WhatsApp. Wati help us to have multiple people answering guests. It also allows us to automate basic replies such as the address
Eduardo Zeballos
j
Marketing Manager, Hotel Rosario“Altamente personalizável e amigável”
Trabalhamos na indústria hoteleira, então manter contato com pessoas que viajam é muito fácil usando o WhatsApp. A Wati nos ajuda a ter várias pessoas respondendo aos hóspedes. Também nos permite automatizar respostas básicas, como o endereço.
Eduardo Zeballos,
j
Gerente de Marketing, Hotel Rosario“Sangat dapat disesuaikan dan ramah”
Kami bekerja di bisnis hotel, jadi menjaga kontak dengan orang yang bepergian sangat mudah menggunakan WhatsApp. Wati membantu kami untuk memiliki beberapa orang menjawab tamu. Ini juga memungkinkan kami untuk mengotomatisasi balasan dasar seperti alamat.
Eduardo Zeballos,
j
Manajer Pemasaran, Hotel Rosario“Altamente personalizable y amigable”
Trabajamos en el negocio hotelero, por lo que mantener el contacto con las personas que viajan es muy fácil con WhatsApp. Wati nos ayuda a tener varias personas que respondan a los huéspedes. También nos permite automatizar respuestas básicas como la dirección.
Eduardo Zeballos,
j
Gerente de Marketing, Hotel Rosario“高度可定制和友好”
我们从事酒店业务，因此使用WhatsApp与旅客保持联系非常容易。 Wati帮助我们有多个人回答客人。 它还允许我们自动化基本的回复，如地址。
Eduardo Zeballos,
j
市场经理，Hotel Rosario“高度可定制且友好”
我们从事酒店业务，使用WhatsApp与旅行者保持联系非常容易。 Wati帮助我们有多个人回答客人的问题。它还允许我们自动化基本回复，例如地址。
Eduardo Zeballos,
j
酒店罗萨里奥的营销经理 -
“Great product for early-stage startups”
Wati is flexible, unlike a lot of other WhatsApp business solutions out there. As an early startup, we work on Google sheets and website forms. We do not have phone support. WhatsApp is our only support channel. Wati helps us manage customer interactions on WhatsApp seamlessly at a very reasonable cost.
Pradeep Dodle
Co-founder, Superfone“Great product for early-stage startups”
Wati is flexible, unlike a lot of other WhatsApp business solutions out there. As an early startup, we work on Google sheets and website forms. We do not have phone support. WhatsApp is our only support channel. Wati helps us manage customer interactions on WhatsApp seamlessly at a very reasonable cost.
Pradeep Dodle
Co-founder, Superfone“Ótimo produto para startups em estágio inicial”
A Wati é flexível, ao contrário de muitas outras soluções comerciais do WhatsApp disponíveis. Como uma startup em estágio inicial, trabalhamos com planilhas do Google e formulários no site. Não temos suporte por telefone. O WhatsApp é nosso único canal de suporte. A Wati nos ajuda a gerenciar interações com clientes no WhatsApp de forma perfeita e com um custo muito razoável.
Pradeep Dodle,
Co-fundador, Superfone“Produk yang bagus untuk startup tahap awal”
Wati sangat fleksibel, tidak seperti banyak solusi bisnis WhatsApp lainnya di luar sana. Sebagai startup awal, kami bekerja pada Google Sheets dan formulir situs web. Kami tidak memiliki dukungan telepon. WhatsApp adalah satu-satunya saluran dukungan kami. Wati membantu kami mengelola interaksi pelanggan di WhatsApp dengan lancar dengan biaya yang sangat masuk akal.
Pradeep Dodle,
Co-founder, Superfone“Excelente producto para startups en etapas tempranas”
Wati es flexible, a diferencia de muchas otras soluciones comerciales de WhatsApp disponibles. Como startup temprana, trabajamos con hojas de cálculo de Google y formularios de sitio web. No tenemos soporte telefónico. WhatsApp es nuestro único canal de soporte. Wati nos ayuda a administrar las interacciones con los clientes en WhatsApp de manera perfecta y a un costo muy razonable.
Pradeep Dodle,
Co-fundador, Superfone“Wati对于早期初创企业来说是非常棒的产品”
与其他许多WhatsApp业务解决方案不同，Wati非常灵活。 作为一个早期初创企业，我们使用Google表格和网站表单工作。我们没有电话支持。 WhatsApp是我们唯一的支持渠道。 Wati以非常合理的费用帮助我们无缝地管理WhatsApp上的客户互动。
Pradeep Dodle
Superfone的联合创始人“Wati對於早期創業公司來說是一個很好的產品”
與其他許多WhatsApp商業解決方案不同，Wati非常靈活。作為一個初創企業，我們使用Google表格和網站表單。我們沒有電話支持，WhatsApp是我們唯一的支持渠道。 Wati以非常合理的價格幫助我們在WhatsApp上無縫管理客戶互動。
Pradeep Dodle,
合創始人, Superfone