Wati uses Gemini 3 to deliver clearer translations, faster summaries, natural voice calls, and autonomous AI Agents on WhatsApp. The platform gives teams instant context and smarter automation across every chat and call.
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A lot of sales deals are lost due to the fragmentation of customer data across WhatsApp and HubSpot. Sales teams or managers actively working on HubSpot are unable to track the progress of WhatsApp conversations, access contact data during calls, or track WhatsApp marketing ROI. Most companies choose to blindly shoot WhatsApp campaigns without monitoring …
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Running growth operations across HubSpot and WhatsApp is tricky due to challenges like manual data entry, missing context, and invisible attribution. By using WhatsApp for HubSpot, you can sync every conversation, contact, and campaign action in real-time. This guide walks you through connecting WhatsApp for HubSpot with two-way sync, complete setup steps, feature breakdowns, and …
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Discover how WhatsApp marketing is transforming customer engagement in 2026. Learn proven strategies, tools, and API workflows to automate chats, drive sales, and boost ROI all while staying compliant and conversational.
Read moreCustomers hate waiting. Whether they’re asking a question or making a purchase decision, slow responses can drive them away. But handling every inquiry manually isn’t sustainable. That’s where chatbots come in. By automating responses, qualifying leads, and engaging users instantly, a chatbot helps your business stay responsive and efficient 24/7. With Wati, you can set …
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Instagram has become a powerful tool for businesses, but the growing volume of direct messages (DMs) can overwhelm your team. Missed inquiries, delayed responses, and ignored leads result in lost sales and dissatisfied customers. In this blog, you’ll learn how to set up Instagram automation in Wati, including connecting your Instagram account, automating welcome messages for new customers, and setting up out-of-office responses.
Read moreClick-to-WhatsApp (CTWA) campaigns on Facebook and Instagram offer a powerful way to connect directly with your customers on WhatsApp. Instead of sending them to a website, these campaigns feature a “WhatsApp” button as the call-to-action, making it seamless for customers to initiate instant conversations with your business.
Read moreWati’s Unified Team Inbox brings WhatsApp, Instagram DMs, and FB Messenger into a single dashboard—helping your team respond faster, assign chats effortlessly, and stay organized without the constant back-and-forth.
Read moreThe Round Robin feature in Wati distributes incoming customer inquiries evenly across your team. It checks the availability of team members and assigns the next available agent, rotating through them automatically in a fair manner. If a representative is offline, the system automatically routes the inquiry to the next online team member.
Read moreUpgrade your customer experience with Wati KnowBot—an AI chatbot that provides instant answers to common queries using your knowledge base, ensuring quick and reliable support.
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