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106 posts in this category

Configure Wati MCP for Multi-Language WhatsApp Support: A 2026 Guide

Use Wati MCP to support customers across languages by routing each contact to the right WhatsApp template variant. This guide covers template localization, language and locale mapping, MCP setup, testing, translation limits, and best practices for adapting tone, dates, currencies, and other details for different markets.

Automate Contact List Updates and Segmentation with Wati MCP

Keeping contact data accurate and deciding who belongs in a segment are two different jobs. This guide shows how Wati MCP lets Claude or ChatGPT search, update, and manage WhatsApp contacts, while Wati's segment engine handles who actually gets messaged. Covers contact attributes, custom segments, and the compliance checks to run before any customer-facing send.

What is Model Context Protocol: WhatsApp AI Agents, Tools and Security

Model Context Protocol (MCP) lets AI tools like Claude and ChatGPT connect to your data and apps through one shared standard, instead of a custom integration for every service. Here's how MCP works, what its resources, prompts, and tools actually do, and how Wati MCP puts it to work for WhatsApp Business AI agents, with the security practices to know before you connect one.

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